For peer-to-peer learning, nothing beats a case study delivered in person. That’s one reason professionals at leading banks and insurance companies — as well as newer entrants to these markets — have made traveling to Fair Isaac’s InterACT conferences a priority.
“InterACT provides the ability for interaction — not only between Fair Isaac and its clients, but among the end-users themselves,” says Brian Burdick, Senior Risk Officer at Dell Financial Services, who presented on his company’s “universal decision engine” at two InterACT conferences this year. “It allows us to get together and discuss some of our industry’s common issues and how we can solve for them.”
“I definitely learn from the case studies and from the discussions in the breakout sessions,” says Patrick Madigan, assistant vice president of underwriting at Unitrin Kemper Auto & Home. “I also learn a lot from the people that I meet. I can have a little more in-depth conversation about their experiences and what their challenges might be.
Now, Fair Isaac has expanded its InterACT conferences and given you more ways to learn.
This year, Fair Isaac hosted four InterACT conferences — the most ever in a single year — taking the event to Lisbon, San Francisco, Tokyo and Shanghai. More than 1,300 people from 40+ countries attended InterACT conferences this year. These events included dozens of case studies and thought leadership sessions, from companies such as HSBC, HBOS, Best Buy, Fingerhut, Microsoft, IBM, GE Money and The Hartford.
The Shanghai InterACT marked the conference’s debut in China, and sold out weeks before the conference began in November. Strong attendance from China and throughout the Asia Pacific region showed the demand for this kind of education about best practices, decision technology and advanced analytics. InterACT also celebrated Fair Isaac’s growing operations in China, where we opened our first mainland China office this year, in Beijing.
One of the highlights of the InterACT in China was the debut of a new study from The Asian Banker, showing how countries throughout the Asia Pacific region have adopted best practices and technology for managing credit decisions. Watch for more on this survey next issue.
Join us for InterACT in 2008
Whether you’re a frequent attendee or have never been to InterACT, 2008 can be the year you discover great new ideas for advancing your business at one of our conferences. In the first half of the year, you have two opportunities to learn from the leaders in decision management — including forward-thinking banks, insurers, industry analysts, technology providers and Fair Isaac experts:
- InterACT Europe, March 3-6, at the Hilton Vienna. This conference is focused on financial services and insurance issues for Europe, exploring issues of risk management, fraud, regulatory compliance and growth acceleration, as well as the latest discoveries in analytic technology. Learn more at www.fairisaac.com/interacteu.
- InterACT Americas, April 27-30 at the Palace Hotel in San Francisco. Learn more at www.fairisaac.com/interactsf.
It’s easy to get notified about our InterACT conferences. Simply sign up for email updates, and we’ll send you the latest information on the agenda, conference dates, keynotes and registration discounts.

Fair Isaac will kick off the 2008 event season with InterACT Europe, March 3-6 in Vienna.
New Credit Management Series — the InterACT “Home Edition”
While face-to-face presentations and networking remain the ideal learning experience, many of our clients have missed valuable learning opportunities because they could not attend one of our conferences. This year, we started the Fair Isaac Credit Management Series to help you learn at your desk.
The Fair Isaac Credit Management Series brings some of the best InterACT sessions to you, through webinars, podcasts and ViewPoints articles. The series covers key topics in marketing, originations, customer management, fraud and collections. Upcoming webinars include:

The Fair Isaac Credit Management Series offers a host of webinars, podcast and related articles. You can access this schedule at www.fairisaac.com/cms.
Whichever conference you choose, our goal is to bring you world-class talent focused on real solutions for growing your business and managing risk. Check our the InterACT information online at www.fairisaac.com/interact, or email us at interact@fairisaac.com.