In addition to the full day of telecommunications sessions listed below, explore our sessions on Customer Centricity and Analytics.
InterACT offers a special discount for telecommunications service providers!Contact us for details: interact@fairisaac.com.
Spotlight Session:Enterprise Decision Management in TelecommunicationsThursday, 10:00 - 11:00David Sult, Telecommunications Market, Fair IsaacLearn how telecommunications providers can improve customer loyalty and profitability by making smarter decisions throughout the customer lifecycle. Learn how you can automate and improve complex decisions resulting in the acquisition of good customers, lower credit losses, reduced fraud, optimized network performance, minimized revenue leakage, lower churn rates and improved collections.
Exploring the Risks and Opportunites of Industry Convergence: Applying Lessons Across IndustriesThursday, 11:30 - 12:30Tony Zarrella, Fraud Product Management, Fair IsaacRapid convergence and new solution offerings are presenting new risks and are changing a service provider's relationship with its customers. This presentation will give you a better understanding of the fraud and revenue management problems seen in mature payment industries, and how the payment industry and the telecommunications market can leverage each other's strategies and best practices.
Enabling Enhanced Risk Management - Leveraging Predictive Analytics to Reduce Attrition and Improve Financial PerformanceThursday, 2:00 - 3:00Vince Dell'Anno, Telecommunications Market, Fair IsaacMike Pfeifer, Financial Services Market, Fair IsaacThis presentation will explore how predictive analytics can be leveraged to improve your financial performance in the collections and originations areas of the customer lifecycle. We will review current best practices in risk management and show you how to use analytics to more effectively deal with a variety of issues in your business, including scarce resources, siloed operations, and finite good customers.
Analytics in Revenue ManagementThursday, 3:30 - 4:30Julie Haag, Telecommunications Market, Fair IsaacTelecommunications service providers can add millions of dollars to their bottom lines by detecting and predicting when and where network and revenue leakage will occur and by taking timely action to reduce the effects of revenue loss. Learn how to gain visibility into actual and potential network and revenue-related leakage issues such as failure, intrusion, abuse and network quality, as well as fraud and reconciliation issues.
Express Analytics For Fraud ManagementThursday, 4:45 - 5:45Scott Zoldi, Analytic Science, Fair IsaacSteven Wu, Analytic Science, Fair IsaacOne of the most recent innovations in predictive analytics for telecommunications is an online, self-calibrating model that adapts in real-time to the operational fraud environment. This analytic technique overcomes challenges to other modeling solutions: It can be deployed quickly, it can target new patterns for which historical examples do not exist, and it does not require frequent maintenance cycles. Learn how express analytics can be build on your use of predictive analytics, and how real-time adjustments to your environment can result in more accurate and effective fraud detection.
Note: Topics and speakers subject to change.