 | Account Management HSBC discusses early successes with Strategy Science In a ViewPoints Q&A, George Lennox, manager at HSBC Holdings plc, talks about Strategy Science; why HSBC implemented it in credit lines, lessons learned, and plans for extending its capabilities into global markets and other functional areas. Full Story | | | | Research & Development Data Spiders technology uncovers data secrets Fair, Isaac's Data Spiders technology harnesses the power of genetic algorithms to find new, very predictive characteristics in volumes of transaction data. A project for a large direct mail retailer shows the power of this new tool. Full Story | | | | Small Business D&B and Fair, Isaac join forces to develop advanced small business risk assessment solutions This new partnership will provide small business lenders access to richer data and greater analytic power in three key areas. Full Story | | | | Customer Management Norway's leading bank warms up the customer experience Den norske Bank not only met post-merger operating challenges, but is exceeding its profit goals for 2002. Much of the reason: technology that creates a simpler, faster, better customer experience. Full Story | | | | Insurance Beyond "yes/no" decisions: how insurers fuel profitability across life cycle One insurer improved profits by $2.5 million after incorporating scores into its homeowner renewal strategies, showing that insurance scores are for more than underwriting new applicants. Full Story | | | | Consumer Credit Scores Consumers tell us how they feel about credit The results of a Fair, Isaac survey and focus group say a lot about how consumers think about credit, and suggest new opportunities for lenders. Full Story | | |
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