DDA portfolios: Improving fee management and reducing attrition with precision strategies
  
 
Waive overdraft fees or wave goodbye to good customers? Not necessarily. Analytics and champion/challenger testing of strategies can help you get better results from fee management—and other challenging areas. Full Story
  
The Time-to-Event scorecard predicts not just which customers are most likely to attrite—or go delinquent or bankrupt—but when they are most likely to do so. Companies can thus time actions for optimal impact.

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Account Origination
For Turkish consumers, cell phones are a direct line to credit
Why do 20,000 Turkish consumers dial the phone number 4440011 every day? Because Turkey’s Akbank, via its new CepKredi program, has made that number the easiest way for residents to apply for credit.
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Insurance
EDM plugs the claims leakage dam
Reconciling responsive claims service with the prevention of claims leakage can be a daunting task. An Enterprise Decision Management approach helped one regional P&C carrier not only improve claims fraud detection by 30-60%, but also speed up the time for processing.
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Customer Management
Better risk control helps Portuguese card issuer stay on top
UNICRE, Portugal’s largest card acquirer, wanted to compete in the deregulated economy. Using TRIAD™ adaptive control system, the bank increased balances by 10% and lowered 3-cycle delinquencies by 30%—in the first year alone.
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Collections
Scotiabank set to reap rewards from customer-centric collections
The forward-thinking Canadian bank measures its success by improvements in its customers’ experience. The Debt Manager™ solution was a key part of the plan.
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Fair Isaac EDM blogs promote decision automation dialogues
Blaze Advisor adds value for First Data by improving risk management and marketing strategies
Launch of Falcon One for Online Access provides real-time, multi-factor customer identity authentication with minimal customer impact
Fair Isaac analytic solutions bring precision marketing power to S&H Solutions’ grocery partners
TRIAD adaptive control system to support account decisions at TD Bank
Blaze Advisor system integration at Sun Microsystems nominated for Innovator Award