Our Approach: Decision Management


How We Deliver

Every business has a unique operating environment. Fair Isaac matches industry-standard technology with client-specific delivery, including the option to build or buy decision management applications.

Some decisions lend themselves to automation in standard ways, many benefit when multiple companies pool data to build better predictions. Others are unique to an organization and must be built from scratch. Some decisions are best hosted outside the organization to take advantage of scale or external data, while others must be managed in-house. Fair Isaac builds and delivers solutions for all needs.

You won't run out of room with Fair Isaac's technologies and solutions you build or we build for you. We will share the same best-in-class technologies we use ourselves.

Decision Management applications

Fair Isaac offers a wide range of applications for specific decision areas. From customer management to fraud detection, from risk management to marketing, these solutions deliver precision, consistency and agility out of the box. Combining a powerful pre-built decision service with case management, workflow and external data integration and more, these solutions deliver an immediate ROI.

Our Decision Management applications integrate:

  • Predictive analytics, which improve the precision of your decisions.
  • Business rules management, which enables business users to quickly write, test and modify the rules for a given decision. courtesy of the world's #1 business rules management system, Blaze Advisor™.
  • Adaptive control functionality, which allows you to constantly improve your decisions, test new challenger strategies against your current champion and even optimize your decisions for maximum return.
  • Data management and integration, bringing the right data to every decision through pre-built links to external data sources and internal databases and operational systems.

Our Decision Management applications are built using our Decision Management tools (see below), and they embody more than 50 years experience in managing and improving decisions, as well as deep know-how in the specific decision area for which they were built.

To find an application for your business problem, search our products by decision area or by industry.

Many of our applications are available as:

  • End-user software installed in your operating environment
  • Services available from third-party partners, such as credit card processors
  • Services hosted on Fair Isaac's network, and available to you in "decision service provider" mode through our ScoreNet® network.
    To learn more about the delivery options for a particular Fair Isaac application, see the relevant product pages or contact us.

Decision Management tools

Not all decision areas lend themselves to packaged solutions and not all decision areas that do have Decision Management solutions today. Fair Isaac is unique in offering you the same technology it uses to build its market-leading solutions.

Our core technologies for Decision Management are:

  • The Blaze Advisor™ business rules management system, the world's #1 business rules solution.
  • The Model Builder predictive analytic workbench, the only product focused on delivering high-volume, executable analytic models and offering Fair Isaac's unique analytic R&D.
  • The Decision Optimizer optimization suite, the powerful optimization and simulation product that powers Fair Isaac's Strategy Science and delivers truly optimal decisions.
  • The ScoreNet® data and delivery network, which gives you easy access to a wide range of external data sources and service delivery organizations, and provides a unique hosted environment for EDM solutions.

Our professional services teams can use these tools to build complete, custom solutions that take full advantage of our technology and your domain expertise. If you want to build your own applications, our tools can help you get your ROI faster.

Learn more:


Looking for more information on solutions for Decision Management?

Visit the Resource Center to access all white papers, customer successes, and all other web-based resources related to this and many other topics.


Ready to put Fair Isaac to work for you?

  • Engage with a Fair Isaac specialist by calling 1.888.FICO.EDM (US / Canada). International: From overseas, please call 1.408.535.1500 or contact your local Fair Isaac office.
  • Want details? Request info