Training: Education Offerings

Client Services

Fair Isaac Product Education provides a range of services for Fair Isaac clients and partners, including classroom courses, web seminars, training planning and consulting, and customized Train-the-trainer programs.  We can deliver training in our facilities or yours, anywhere around the globe.

Please see below for a full listing of client services available:

  • Training Planning
    Our team approach helps your organization anticipate the total training needs for the product implementation over time, so you can budget accordingly and know that critical knowledge areas will be addressed at the optimal time and at the highest achievable level. See Client Training Planning for details.
  • Standard Introductory, Intermediate, and Advanced Courses
    Our training courses, at all levels, are tailored to the target audiences of that specific product's client base. They incorporate hands-on exercises and real world scenarios that can be applied directly to your business. Most of our courses are led by an instructor in a classroom at a designated Fair Isaac training facility or one designated by your organization. To see a listing of available courses by product, please see our downloadable catalog.
  • Training Project Management & Consulting
    Our instructors can work with your organization to address large, multi-site training requirement or provide consulting to clients regarding best practices for their in-house Fair Isaac product training program.
  • Train-the-trainer Programs
    Our instructors can train your personnel on course content and delivery so that they can be authorized to provide quality training to their internal staff. These programs can be tailored to the client's specific needs. See our Train-the-trainer Program for more details.
  • Customized Course Agendas
    Our instructors will work with you customize a training agenda that fits your implementation specifications and requirements.
  • Go-Live Client Support Activities
    Depending on your needs surrounding "go-live", our instructors can provide support for a list of activities during this critical transition period including analyst and supervisor training, mentoring, process review, and live support.
  • Flexible Training Delivery Options
    Our flexible training options can fit most any organization's training and budgetary needs. Our catalog includes web based training, instructor led training, and open enrollment courses. Choosing a Training Program will provide more insight.
  • World-Wide Training Delivery
    Our instructors literally travel the globe delivering training to support the requirements of both domestic and international implementations. Click here to view our worldwide training locations.

Should you have any questions, please contact us.