Training: Public Courses

Debt Manager - RouteMaster

Applicable Version: 6.X Web
Delivery: Instructor Led
Location: Atlanta, US / London, UK

Duration: 3 Days
Price: $2250 USD per person

Audience: Business Analyst, Router Writer or System Administrator
Prerequisites: Basic knowledge of Debt Manager

Course Description:
This course teaches participants the basic components of taking existing sample business account workflows and converting them into routers and testing them in RouteMaster. It is specifically designed to provide students with an introduction to the functions of building routers from the ground up in this unique graphical tool that easily allows management to visually view business flows.

Course Topics:

• Introduction to the router process and the basic components that need to be mastered to design quality router flows
  
• Understand how to navigate the RouteMaster screens and graphical view options
  
• Review router and event creation checklist
  
• Build simple to complex routers and test for accuracy
  
• Determine when to use router extra details versus generic extra details (user defined fields)
  
• Exceptions, action notes & acknowledgements and how their use impacts router design
  
• Learn about test conditions, query conditions & auto actions event types and when they should be used to improve router efficiency
  
• Understand one-off conditions versus monitoring conditions (router categories that allow you to test once or monitor accounts to determine if a test has become true)
  
• Use pointers to your advantage in routers (where you can set common triggers in a router such as how to handle accounts where a PTP payment is missed)
  
• Create a subroutine router that can be set up for common processes so that the process does not need to be recreated in several routers
  
• Utilize Activity based costing to associate costs, fees and charges with events or steps in a router
  
• Create adhoc & automatic letters
  
• Review multiple router cases (allows an account to be processed by multiple routers simultaneously)
  
• Understand and control change management when it comes to who can update and post Routers to various environments
  
• Use MARR's-Multiple Account Re-routing to redirect accounts in mass from one process to another
  
• Cover batch programs that are run during the batch process
  
• Review router test plans

Schedule:
For a complete schedule of dates and locations, please refer to the Event Calendar.

For more information or to register, please contact us.